Transforming Tax Work With AI Agents
The Great Rewiring in Action
In our Great Rewiring series, we explored how businesses need to reimagine their processes around AI rather than simply adding technology to existing workflows. While many companies talk about this transformation, Ernst & Young (EY) has launched a massive implementation that brings this concept to life.
EY has unveiled their EY.ai agentic platform, built on NVIDIA’s AI stack, to fundamentally change how 80,000 tax professionals work by deploying 150 specialized AI agents focused on tax, risk, and finance operations.
What EY Is Actually Building
The EY.ai Agentic Platform combines EY's domain expertise with NVIDIA's AI stack to create AI agents that tackle the most time-consuming parts of tax work:
Data collection and preparation
Document analysis and review, and
Income and indirect tax compliance
These agents don't work in isolation. They operate within an orchestration framework that coordinates their activities, using domain-specific models fine-tuned for tax and risk management. The system incorporates guardrails for responsible AI use and can be deployed across cloud, on-premises, and edge environments.
The scale is also pretty impressive. These agents will help handle more than 3 million tax compliance outcomes and redefine over 30 million tax processes annually.
“AI agents give businesses the power to navigate complexity with unprecedented intelligence. By combining EY’s deep domain expertise with NVIDIA AI, we’re shaping a new era of enterprise services—where AI-driven reasoning transforms financial decision-making, risk management and regulatory compliance at global scale.”
-Jensen Huang, NVIDIA founder and CEO
Theory Becomes Reality
If you're an avid reader of Thoughts From the DataFront, you'll recall our discussion about those 19th century factory owners who gained little by simply replacing steam engines with electric motors. The breakthrough came when they rebuilt their entire factory layouts around electricity's capabilities.
EY is doing the same with AI agents—not just automating existing processes, but redesigning workflows around what AI does best. Their implementation also checks every box from our four criterias for agent ready processes:
Information-intensive: Tax compliance involves massive document processing
Repetitive: These are standardized processes performed millions of times
Reversible: Human experts still guide and verify the work
Bottleneck: These tasks typically slow down high-value professional work
Key Learnings For Business Leaders
Reimagine, don't retrofit: EY isn't just adding AI to existing workflows—they're rebuilding processes around AI's capabilities
Start with document-heavy tasks: Focus on areas with clear workflows and high information processing demands
Think in systems, not tools: The power comes from specialized agents working together, not isolated AI applications
Combine domain expertise with AI: Effective agents blend technical capabilities with deep understanding of specific business domains
The technical pieces are now in place for businesses to reimagine their operations around AI agents. The organizations that move diligently to identify the right processes and rebuild them will gain significant advantages in productivity.
The Great Rewiring isn't coming—it's here. And the organizations that embrace it fastest will define what work looks like in the age of AI.